SwapAce Support Helpdesk - Powered By Kayako eSupport v2.3.5

SwapAce allows you to provide items for FREE. There are two ways a trader can provide an item:

Advertise An Item: advertise an item stating your desire to provide a free item.
Other people can then make offers to this advertisement.

AND/OR

Make An Offer: make an offer to someone else's advertisement that wants to obtain a free item.

To learn different ways that you can use SwapAce to provide items, please see Example Ways To Use SwapAce.

For a step-by-step example on how to provide a free item, see the following help articles:

How Do I Advertise An Item?

Create An Item: see 'How Do I Create An Item?' help article.
Advertise Your Item: see 'How Do I Advertise An Item?' help article.
Wait For A Response: you will receive an email when someone makes an offer to your advertisement, however, you can always view the status of your offers on the 'My Offers' screen. For each offer you receive, you can choose to accept the offer, decline the offer or make a 'counter-offer'.

Find An Advertisement: 'Search' or 'Browse' for advertisements that you would like to make an offer to.
Make Your Offer: make an offer to the advertisement. You may offer may offer your FREE item to any obtain advertisement.
Wait For A Response: the advertiser may choose to accept your offer, decline your offer or make a 'counter-offer'. You will be sent an email with their response, however, you can always view the status of your offers on the 'My Offers' screen.

Use these screens for more information and help about using SwapAce:

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